Newgistics Inc.

  • Project Manager

    Location US-CA-San Francisco
    # Positions
    Digital Services
  • Overview

    Tacit Knowledge is a digital commerce consultancy founded on the premise that talent and experience are key factors in project success. Tacit's approach has been to build a global team of highly vetted technologists that specialize in eCommerce. We leverage Silicon Valley innovations to solve scaling and throughput issues prevalent in eCommerce solutions.


    Our company has long-standing, global partnerships with leading software vendors such as hybris, Demandware, Oracle, Adobe and others. A long list of marquee brands that chose Tacit Knowledge as their technology partner exemplifies our success. Clients include Nike, Pottery Barn, Sephora, Mulberry, Macy's, J.Crew, GAP, belkin, Converse, Anthropologie, Urban Outfitters, and many more. Together with our parent company, Newgistics, we bring together the industry's leading omni-channel commerce and order management software as part of a complete end-to-end eCommerce solution that provides our clients with systems designed for growth.




    We are seeking a highly skilled Project Manager to work closely with our development teams and business clients; you'll use Agile methodologies that value collaboration and involvement from the beginning of a project to completion. Our Project Managers are the planners in an organization primarily comprised of hands-on technologists. They are the consultative peers of product owners and engineering managers at our clients. The work will be varied and challenging as you consult with clients to assess and address their needs, employing the latest and greatest in technological innovation. This is the perfect opportunity to expand your working knowledge across a breadth of applications and a range of industries.


    • 5+ years managing software projects with at least 5 resources.
    • Experience shipping at least 3 somewhat complex multi-module, n-tier enterprise systems.
    • Superlative interpersonal and communication skills, including polished presentation skills: you will regularly present project status / demo software to all levels client organizations.
    • Expertise with Agile software development methodology (Scrum and/or XP).
    • Experience proactively improving project velocity and code reliability.
    • A knack for herding cats.
    • The experience and maturity to deliver bad news to customers and tackle problems head on.
    • Clients exhibit the seven stages of grief when you roll off of their projects.
    • Past teammates ubiquitously agree that projects “never would have shipped without you” and that “your involvement makes everyone else more sane and productive” stressful.
    • Degree or applicable experience.
    • Experience working in the professional services arm of an enterprise software vendor or in a “services oriented” development organization inside a large enterprise.
    • Experience shipping and/or enhancing ecommerce systems or other high availability web-based applications.
    • Experience taking over distressed projects and turning them around.
    • Experience with DevOps methodologies and their value.

    Nice to Haves:

    • Experience working as a Business Analyst or QA resource.

    • Experience collaborating with remote/offshore development teams.

    More About Us 

    Looking for a great place to work and a fantastic team to work with? We are Tacit Knowledge, Come On In!  We have a great location just off Market Street next to the BART station – at the corner of Union Square and the Financial District

    We offer amazing benefits!

    • Comprehensive medical, dental, and vision coverage
    • Health Savings Account (HSA) to help you save money for eligible medical expenses
    • 401K match
    • Excellent commuter benefits
    • Fully stocked kitchen and unlimited snacks
    • Group lunches every Friday
    • Company sponsored events and community service outings

    Our culture is innately entrepreneurial because it is comprised of highly talented people who thrive in an atmosphere where ideas, actions and initiative are not only welcome, but encouraged and rewarded. We are natural Agile gurus and it is in our collective DNA to manage everything from an Agile perspective, whether it be collaborative interviewing or embracing an iterative process to attract, develop and retain the top talent in the industry.

    If you love to learn and want to work with smart, fun people on interesting challenges and are excited about how you can be a part of our elite team of talented professionals, please reach out today for interviews this week!


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